Research in Business

Our research areas in business span a broad spectrum, including economics, finance, marketing, organizational behaviour and operations management.

The research in business undertaken by our faculty are:

Economics, Travel & Tourism

Habibullah Khan

• Tourism and hospitality industry with special focus on Southeast Asia
• Singapore's competitiveness as a regional hub
• ASEAN Free Trade Area (AFTA) and implications for the transitional economies (CLMV)
• Business Outsourcing/outtasking from Singapore
• Globalization and its implications for labor market

Entrepreneurship

Jason Fitzsimmons

• Venture capital & new venture financing
• Growth and profitability in small and medium enterprises
• Business models and new venture strategy
• Firm growth and performance under resource constraints
• Risk, uncertainty and new venture decision making
• Optimisation and simulation modelling

Finance

Finance, Corporate Governance

Helen Lange

• Financial risk Management and enterprise risk management
• Financial institutions management
• Securitisation
• Corporate finance, and corporate sustainability
• Financial sector reforms with particular emphasis on China

Information Systems

Wing Lam

• Enterprise Integration and large-scale systems integration
• Information systems strategy, planning and outsourcing
• Knowledge management strategy, implementation and critical success factors
• E-Government planning and integration
• IT Governance
• Enterprise Integration

Kamna Malik

• Strategic Information Systems
• Software Quality
• Information Integrity
• Information Systems Effectiveness
  

Marketing

Amy Wong

• Evaluating the dimensions of customer orientation from a dyadic perspective
• Investigating the relationship between service convenience dimensions and customer loyalty outcomes
• Evaluating emotional satisfaction in the service delivery process
• Antecedents and consequences of service climate

Ken Wong

• Customer Relationship Management
• Churn Reduction Management in the Telecommunications Industry
• International Marketing
• Luxury Brand Management

Operations Management, Quality Management

Kanishka Bedi

• Quality Function Deployment
• Service quality measurement in healthcare
• Root-cause analysis
• Six Sigma in healthcare

Organisational Behaviour

Karin Iris Sixl-Daniell

• Organisational Behaviour
• Human Resource Management
• International Business
• Strategic Management
• Family Business
• Cross-cultural Management

Evelyn Gullett

• Impact of work relationships on individual and organisation
• Appreciative Inquiry
• Relationship Leadership
• Resilience
• Social and Adult Learning Theories
• Qualitative Research
• Training & Development
• Organisational Behavior, Development, Change

Alexandra Gray

• Organisational behaviour
• Human Resource Management
• Comparative Industrial Relations
• New technology and competitive performance
  

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